Terms & Conditions of Use

Latest Version: May 2025

This website, www.RCATV.com (hereinafter the 'Site'), is owned and operated by Treasure Creek USA, Inc. ('Treasure Creek'), a company registered in California, United States.

1. Acceptance of Terms

By accessing and using this Site, you (the 'Visitor') acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions of Use ('Terms of Use'). If you do not agree, please refrain from using the Site.

2. Purpose of the Site

RCATV.com serves as an e-commerce platform showcasing our consumer electronics products. The Site provides information about our brand, products, and customer service. Visitors can browse, purchase products, and receive customer service.

3. Updates to Terms of Use

Treasure Creek reserves the right to modify these Terms of Use at any time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of any updates.

4. Products and Sales

As shown on the website.

4.1 Product Information

We strive to provide accurate descriptions of our products. However, actual product details, availability, and prices may vary.

4.2 Pricing & Payments

All prices are listed in U.S. dollars (USD). We accept major credit cards, debit cards, and other approved payment methods. Treasure Creek reserves the right to change prices at any time.

4.3 Order Processing & Shipping

Orders are processed within 1-3 business days. Shipping times vary based on location. We provide tracking details once an order is shipped.

4.4 Returns & Warranty

- Returns: We accept returns within 30 days of purchase, provided the item is in its original condition. See our Return and Refund policy for full details.
- Warranty: RCA products come with a limited manufacturer warranty. For warranty claims, visit our Support Page.

5. Intellectual Property

All content on this Site, including text, images, product descriptions, trademarks, and logos, is the property of Treasure Creek and protected by intellectual property laws. Unauthorized use is strictly prohibited.

6. User Conduct

By using this Site, you agree not to:
- Misuse or attempt to interfere with Site functionality.
- Engage in fraudulent transactions.
- Copy, reproduce, or distribute content without permission.

7. Third-Party Links

RCATV.com may contain links to third-party websites. Treasure Creek is not responsible for the content, security, or privacy policies of external sites.

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Disclaimers & Limitation of Liability

- Treasure Creek provides this Site 'as is' without warranties of any kind.
- We are not responsible for any damages resulting from the use of this Site or its products, except as required by law.

10. Governing Law

These Terms of Use are governed by the laws of the United States. Any disputes shall be resolved in the courts of California.

11. SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from RCA TV you may receive messages related to the following 
•    Sharing tracking information
•    Two factor authentication

Example: "Hello, this is RCA TV  this is your Two-factor authentication code (12345). You can reply STOP to opt out of SMS messaging from RCA TV at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your sharing tracking information or two factor authentication.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from RCA TV in the following ways
•    Verbally, during a conversation

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://support.rcatv.com/hc/articles/34404720858772
Additional Options:
•    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" at  (909) 300-0084 or visit our Privacy Policy and  Terms and Conditions pages.
• Message frequency may vary

12. Contact Information

For any inquiries regarding these Terms of Use, please contact us at:
Email: support@rcatv.com
Website: support.rcatv.com

Phone: +1 (909) 300-0084
Address: Treasure Creek USA, Inc., 21303 Ferrero Parkway, City Of Industry, CA 91789